So my experience with Overnight Caskets was almost perfect. Makayla was great. The price was great and you even price matched a competitor. I received 7 e-mails from Overnight Caskets. Thanks for your order. Thanks for registering. Here is your receipt. Here is a copy of your conversation. Your order has been updated to shipped and 2 e-mails asking me to "Rate my Experience". Well the one e-mail, and the most important was the one I never received. YOUR ORDER HAS BEEN DELIVERED. If I had a tracking number it would have saved me 5 days of unnecessary stress. You do not offer a tracking number. You need to provide a tracking number. Food for thought.