We are located on the East coast and selected overnight shipping for the casket we ordered, around 3pm, which the website advertises as long as you're on the east coast. We told the funeral home that it would be delivered the next day, and carried on with other funeral prep tasks. The next day, we called the funeral home around 3pm to be sure the casket showed up, and....it hadn't. The delivery folks apparently called the funeral home and said something like they'll "hopefully" be able to get it there the next day. Hopefully?! Thank goodness it did, in time for my dad's services, but not before it inconvenienced the funeral home staff and had us all sweating bullets as to whether or not it would arrive. The casket is very beautiful and I know dad would love it - not to mention the monetary savings..no complaints there! But, I'm not so sure I would trust them again to be timely!