The whole buying process was quick and easy. Overnight Caskets also kept in contact with us. We had to change the delivery date and they were more than accommodating. The casket arrived on time and was not damaged. We inspected it at the funeral home by their request and the did not find anything wrong with it. The casket was well made and beautiful. The entire buying experience was great overall. This was our first time organizing a funeral and Overnight Caskets was perhaps the easiest decision we had to make. We are grateful for all their help and will recommend them to others in the future.