OyeGifts.com is a farce. I do not know who is owner is but I guess they are least bothered about the customers or the service being provided. I got hostile calls from them instead. I placed an order of cake, flowers and bamboo plant to be delivered yesterday for my dad’s birthday. After trying to repeatedly get in touch with them for an hour over their listed phone and chat and having received no response, I wrote a google review. Within 5 minutes of me writing the review, my order was delivered ‘partially’ - just the cake and flowers and what followed was horrific. A guy called me and instead of trying to understand or ask the reason of my review, he questioned me how dare I write a review and on what basis. And when I told him there was no response from their side and that my order is still partially delivered, he demanded that I return the entire order since I had already written a review. When I objected to that, he said that he would not deliver the pending order and will not process any refund for the same. I was aghast at the response. This person harassed me by calling me repeatedly and I had to switch off my phone. They have still withheld my money. No refund yet.
Today they mailed me saying my order is delivered. When I responded by giving them the number of the person calling me, I got a mail response from the same person saying that instead of waiting for my delivery within the slot and using call support, I ‘got impatient and started writing here and there’.
My order was indeed on time but it was partial, you cannot reach their team over call support, and they still have not even refunded my money.
5 years ago
oyegifts has a
3.2
average rating
from
217
reviews
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