Appalling customer service. Cancelled my order without any notification. When I complained they just used generic, automated responses that had no relation to my complaint or used phrases like ‘your order was not completed successfully’. Well yes, I know that but why? Kept being told to refer to my ‘financial institution’ when it turns out they were out of stock! …or at least that was the last excuse.
Who knows what the truth was but the whole experience was exhausting.
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