Awful customer service. I had a sports top that completely fell apart after I had washed it TWICE, after I followed all the care instructions. When I contacted support for a refund or exchange, they reviewed my photos which clearly show the elastic has come out of the seam, they tell me 'we have not found any defect with the fabric'. ???? A completely unsatisfactory response. For a sports garment to fall apart after wearing it twice is horrific – terrible quality that has clearly not been tested. Will never shop with them again.
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