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Anonymous
Tony Alcarria at the Victoria Station was perfectly kind and helpful in tracking down the location of my backpack which contained passports for all travelers in our group along with a suite of expensive electronics. I had left it on a train earlier in the day while carrying a baby and lots of airport luggage. I recognized right after and another friendly agent Sonny attempted to catch it but was unable. Turned out it had gone to the end of the line and been collected by a conductor. It was a very happy train ride to pick it up.
1 year ago
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Transport for London has a 1.6 average rating from 67 reviews

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