This company is beyond appalling. I booked on a job for an urgent collection and then realised they are simply booking space with other hauliers. The haulier they used didnt accept their order it was collected on the day it was supposed be delivered. I was then told the delivery would be arrive at 8am 5 days late, but when they didn't arrive I was then told they were an "AM" delivery up to 1pm; but we were a priority first drop, and the driver had been told we were to be done first. At 2.30 the arctic lorry arrived (when I'd said access was narrow) and they couldn't get up the hill. They'd used Gregorys and the driver said he'd had NO instructions for narrow access, it was a 8-6 delivery window, and no one had called him from his office regarding us. On not being able to get up the hill my builder had to load up his van with the delivery. The tail lift was so high that he strained his neck and shoulder reaching up. Needless to say this cheap price has ended up in delays, a very unhappy and injured builder, and a massive dose of stress. If I'd read reviews on this company I wouldn't have used touched them with someone else's barge pole.