P4D collected two pallets for us from Italy. They then sent us an extra invoice for £229.10 (we had already paid over £600) because their courier said the pallets were 5cm overheight. We knew the pallets to be within the limit, (this was confirmed by our supplier) so we disputed the charge. Despite providing P4D with evidence of the pallets heights, P4D refused to deliver them until we paid the extra invoice. They started to charge us a daily 'pallet storage rate', and even threatened to destroy the items if we didn't pay quick enough! We had to pay as we needed the goods. When the pallets arrived at our warehouse they were battered and damaged and looked like they'd been kicked here from Italy! Both were well under the height restriction, P4D didn't want to know about any of it. Their customer service was terrible, they seemed to gloat that they'd managed to rip us off. USE THESE CHARLATANS AT YOUR PERIL!!!!