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Daniel Mole
Damaged all my goods in transit, put them on another pallet and re wrapped it. Put all the broken goods on the bottom of the pallet so it appeared fine when it arrived. It was only when I decanted the top layer of the pallet a couple of hours later that I found all the damaged goods. I contacted the sender who sent me pictures of the goods on despatch and they were on a completely different pallet with different wrapping! When I raised with their customer services they were not interested and said the pallet was signed for as undamaged! The palelt was signed for as undamaged because it appeared fine on the surface. It was only after decanting the pallet (which took 2 hours) did I find all the hidden damaged items. The driver was not prepared to wait for a full inspection. Contacted customer services and they were not interested. Have not even bothered replying to me now. Avoid using these people!!!!!
4 years ago
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