As everyone else, would have put a 0 if I could! Avoid at all costs. Received an incomplete order, very poor quality boxes, they let me down massively as I have not received my TV box and so missed my removal date. Now will have to pay twice more for just TV removal at a later date. Customer service is a disgrace, waiting time to get through is more than half hour. When I finally got through and I promised to re-send with next day delivery (that I initially paid for), nothing was received. TV box still missing and I am still waiting to get through on the phone. I wish I had read the reviews before relying on this company