Absolutely disgusted. Ordered 40 boxes and 100m of bubble wrap. Ordered it guaranteed next day delivery which despite them advertising on Google is free next day delivery actually had to pay extra for it. Items should have been delivered today. I received the boxes but no bubble wrap which I absolutely need this weekend. The order was down as being in two parts. I received package 2 of 2 but not package 1 of 2. The delivery driver said it hadn't arrived to them yet, I called his office they insisted they had not received package 1 of 2. So I called packing boxes and was put on hold and told it would be 12 mins. I waited 26 mins then pressed 0 which it told you to do if you wished to leave a message. I was then abruptly cut off before given the chance to leave a message. I emailed them on their contact page. I'd heard nothing for a couple of hours so I started a dispute thru PayPal, instantly I received an email telling me I had signed for the complete delivery. This is a lie as the delivery man put a note where I signed saying it was for 1 package of 2 only. I was also told in the email that I probably hadn't checked the package I received as I could be in there. I think I would see a 100m roll of bubble wrap amongst flat boxes???!!!! Told them I wanted this sorted now as I now need to buy bubble wrap elsewhere. I have heard nothing back. As promised in my email, if this wasnt sorted instantly I would be alerting potential customers through social media of the shoddy customer care. I had used this company when my house went up for sale to buy the bulk of my boxes spending over £150. I thought I could rely on good service for this order of £86. Clearly i was wrong and i am just another disgruntled customer like all the others who have reviewed here. I would hope this review motivates packing boxes to refund my costs not only for the goods I didn't receive but also the extra delivery costs and the 26 minute wasted phone call not to mention precious time wasted during a house move.