Wish I could give no stars, as well I wish I would've read the reviews before ordering. The worst company I ever had to deal with. Ordered a Student moving pack and a tele box on the 8th of May, paid extra for Saturday delivery (for the 11th) as I knew I won't be home during the weekdays. The package never arrived, neither have I received any notification. On Monday (13th) I contacted them to query about my parcel, only to receive an email from their representative saying that my order was placed with Standard delivery and will take a further few days. Once I proved her wrong sending a screenshot of my original confirmation email showing the delivery as Saturday I was refunded the shipping cost. I was like, fair enough, they've made a mistake. Next Saturday (18th of May) I've finally received my parcel. Instead of receiving all things advertised on their website as part of this package, I've received half of the boxes. So I wrote to them again, referencing Order numbers, communication numbers and sending pictures of what I've received. This email as sent on the 18th of May. To this day I have not received an answer/explanation or refund. Naturally they've been reported to Trading Standards as I can see many others done so before me. Order number: 600307414