Terrible Experience – Avoid Packlink My experience with Packlink has been nothing short of a nightmare. Due to poor communication between Packlink and eBay, I was left with no choice but to pay a £180 refund fee to eBay, and on top of that, the item I originally sold has been lost. In total, I am £360 out of pocket because of this mess. Despite providing evidence and explaining the unique circumstances of my case, Packlink has refused to reasonably investigate my claim. Their rigid policies and lack of accountability have made resolving this issue impossible. If you value your time, money, and peace of mind, I strongly recommend avoiding this company. Their customer service is unhelpful, and their processes leave you completely unsupported when things go wrong.