Pathetic service. Avoid if you can, especially if you posting with Hermes. So they are sub provider appointed by eBay, or together with eBay, do not really care. The fact is, that eBay is allowing to sell something like drone battery but their useless friends can not deliver it. Brand new and sealed by manufacturer. And their postage service provider has a small print that tiny battery would be a restricted item to ship within the UK. Their useless friend from Hermes loosing (stealing) a package, and packlink refusing to issue compensation. Funny enough, they are refusing even to issue refund on postage label. Even though, they have failed to provide service and by law have to refund cost of service (label). Have to open case with paypal. Will see the outcome. And their frinds in Hermes have lost (stolen) 2 of my 3 packages sent within couple of days. (and yes I have a proof that at least one of them was stolen) So far this has been a chain of useless service providers and sub providers looking for a reason not to be responsible for their pathetic service, provided by their "top class" employees.