I have been waiting 2 months for my package. I was tracking the first tracking number they provided me for over a month. It kept showing "in transit". Then one day, it said "package not found " I reached out to customer service and they responded in a couple of days. Provided me with a new tracking number and told me "it's already in your country" That was a month ago. The new tracking number they provided me shows delivery was attempted in Ottawa but refused may 24. Zero movement since. Ottawa is 4 hours away from me. I have reached out to customer service again. Zero response. Zero follow up. Zero solutions. Then they sent me a spam email asking me to review the product and offer me a discount on my next purchase. Since I have no product to review , I have to review the service. And the service sucks. As a consumer, I feel they don't care because it's left their facility. They have taken no ownership on their carrier of choice. I've seen enough people get their product. But word of warning - if the post office loses your package, you will be greeted with silence while they run to the bank with your money. Never again