6 years ago I bought 3 customs of my pets and they were so beautiful. I have had them framed in our home since. We have added 2 new pets and 2 months ago I ordered their images. They made them larger than what I ordered which didn’t work because that’s not the size frame I have. I also informed them during communication that the colors were wayyyyy off. My black cat I received navy blue and 8 shades of bright blue for. My other cat who is tortishell (calico colors)…I received peach, purples, and pea greens for. I have never seen a cat this color. They send me a replacement. This time the right size but again…colors are wrong. I immediately informed them and asked what do I need to do to get the corrected colors. They assured me that it would be fixed. Well guess what. It arrived yesterday and again..wrong colors. They offered to replace but told me I needed to go bigger for better quality. It’s not the quality that is the issue…it’s the colors. No cat is green and purple! But when I told them I didn’t want a replacement I wanted a refund they are now refusing telling me that I am wrong and the colors are right despite me showing them evidence over and over that anyone with a human eye can see is wrong. I placed my order on 9/27. It is now 11/28 and I still don’t have the correct items which now won’t be completed for Christmas. Keep your money and stay far away from this company.