I waited the asked for 30 days to receive my order plus an additional 40+ days before even emailing to ask where my order was. A few days later I received a reply email telling me to "be patient" while they find out the status of my order. During the 70+ days I was waiting for my package I received several emails offering me to buy additional products, but only a couple telling me about my order was, and one of those told me to "be patient" Why would I want to place additional orders when I haven't received my first order. I understand things have gone crazy with the covid virus and delays are to be expected. However, there is still a thing called "customer service" and an update every now and then would be nice. If people have time to send emails offering more products; they have time to update their customers on the status of their order. Furthermore, don't tell me to "be patient" when I have already waited twice as long as I was told to for my order. Never using this company again. If I like the product; I'll be finding another company to buy it through.
4 years ago
Paint With Diamonds has a
4.1
average rating
from
2,105
reviews
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