DO NOT USE THIS COMPANY! My cargo was collected by these guys on the 09/07/2021 which means that it has now been over a month now. I paid a total of 336 pounds for air cargo. I asked for my cargo to be sent to Pakistan via Air Cargo. It was confirmed to me on the phone that my cargo would be sent buy air and that the cargo would be sent the following week (week commencing 12/July) The representative on the call also confirmed that the air cargo option will take a total of 2 weeks to reach its destination in Pakistan. When these guys came to collect the cargo from my home on the 09/07/2021 they again confirmed with me the method of delivery was via air cargo and marked each box accordingly The above means that the cargo should have been delivered to my recipients’ location in Pakistan by at least 26/07/2021 – it has now been over 2 weeks over the promised delivery date. From the time my cargo was collected I have contacted this company numerous times asking for an update and the tracking code – every time I have asked I was met with a very rude representative. I was lied to repeatedly over the course of the last 1 month regarding my cargo. I was told over a dozen times that I would have to wait just 10 minutes to receive via text my tracking number for my cargo. This has not yet happened. I have not received anything via text or email. More recently over the last week I have been calling and was told that my delivery will reach my recipient in Pakistan in week commencing 09/08/2021 – I have waited every week since and have not received any confirmation that such a thing has happened From what I can deduce it seems that these have either, mishandled/misappropriated my cargo or they sent my cargo not via air but by another cheaper method such as shipping.