Only given 1 star as 0 wasn't an option. DO NOT EVER USE MITCHELLS OF MANSFIELD as a matter of personal safety. They outsource jobs which I would assume is the norm when connecting freight across the UK which is fine. What isn't fine is that the company they used in the South East sent a driver that dragged the item across the back of the delivery vehicle and couldn't care less, then verbally abused me for asking him to stop and then after an argument ensued, threatened me with physical abuse. Whilst the driver and that company apologised unreservedly which I have accepted, Mitchells of Mansfield have dragged their feet and I have had to pursue a refund from them for the abhorrent experience. The director in her emails has accused me of being sharp in my tone and sees it fit to continue to make this a truly unpleasant experience. Avoid at all costs.