The delivery and collection were great . The request for feedback caused me no end of grief because I read it as there was a rearranged delivery . See below . Ta Steve Cross Write a Review! Dear Katie, You have recently arreanged a delivery through our website Pallethub.co.uk. Please help us improve our customer satisfaction by writing a quick review. Each review received is automatically entered into our free prize draw to Win tickets to see some of the UK's biggest Music Artists. My aim was to provide you with a service I would expect to recieve myself, so whether we did well or fell below your expectations its important you let us know. Kind Regards and Thanks again for Using www.pallethub.co.uk Richard Montgomery.