I'm not very happy with PalmFlex. The gloves I ordered are back-ordered with no delivery yet in sight, but they charged my credit card for the order as soon as it was placed. That is not an acceptable business practice in my book. You shouldn't have to pay until your order is filled. In addition, the day after my order, my credit card information was used in an attempt to make a large fraudulent purchase from a foreign country. I use the card sparingly so I'm pretty sure PalmFlex was the source of the leak. I don't think I'll be ordering anything from them again.