PandaTree has been a wonderful resource for my 3 year old son who is learning Spanish. The content is very appropriate for his developmental level and the platform is friendly and inviting. Our tutor is warm, friendly, positive and patient! Costumer service was was very quick to respond to me when I emailed them expressing interest prior to purchasing classes and they provided me with a free trial no strings attached! It was the preschool level 1 class so we basically received a free class. Here are some things I would love to see happen as the company develops their platform over time: -Tutors wearing headsets for clearer audio and constant sounds. I am an in-line ESL Teacher and our company requires us to wear headsets so the student can hear every speech sound. It would also be really nice for the tutors to slow way down and use more exaggerated hand gestures. -More frequent rewards throughout the lesson specific to the individual child’s interests. My child is 3. It is a struggle for him to remain engaged in an online setting. Having a reward every few minutes (especially when he participates well) would really help reinforce that engagement. -The ability to access replays. Sometimes we can see one or two of the most recent class replays but often we can’t see the videos or audio that was played within the lesson. It would be wonderful to be able to access all of the class replays and see and hear all of the songs and videos played within the lesson. -The ability to leave feedback or communicate in someway with specific tutors. I would love to be able to share concerns or even proud moments of my son using Spanish naturally between classes with his tutor. It would be a great way to build rapport with the tutor and help her adapt the lesson specifically for my child. If there is a way to do that, I haven’t found it yet. There is a general feedback form at the end of each lesson, but it is not clear who receives it or who I am writing to. I hope the company will be responsive and adapt based on parent feedback. Overall our experience has been very positive and I would and have recommended it to other parents!