Absolutely terrible company. Like others they tell u late at night the day before the two hour time slot. After taking time off and rushing there, in the morning they texted you to say there is a delivery fault/ failure. Looking at the review, they seem to do similar things to others. Then when I asked what time it will come they says that they will let you know later but the email said that they will let you know at night just like the email you have received the day before. The delivery finally came 8 hours after the time slot. This is after repeated phoning and complaining. Absolutely hopeless. A disgrace. I only bought the mattress through mattress online because they promised 2 hour slot. It is unfortunate that they used panther logustics. I ended up wasting the whole day literally waited from 9:55am time slot til 6:20. I really feel cheated. A real scam