Ordered two Silentnight double beds From Furniture Village .Silentnight used Panther as their carrier. No problem with delivery however van was dirty and damaged and guys scruffy. After they left, noticed that pendant and gold chain had been stolen from a bedside table. Complained to Silentnight who simply referred the matter to Panther. Two weeks later Panther confirmed it was not their guys, Despite the police report. Neither company would accept responsibility and were content with platitudes about their concern and customer service. DO NOT USE PANTHER Check with your retailer. Insist on an alternative carrier.