Failed delivery after I paid £35 to upgrade my order to after 6pm as I was at work. Got washing machine 2 days later after trying to cancel the upgraded time slot because it wasn't needed on that day was treat like a human piece of garbage by this company. Transported the washer upside down and I also paid £50 for wet installation, removal of old machine only to be told that since the machine didn't have a spanner supplied with it they couldn't install it. Fortunately I'm well equipped and had a full set of spanners. From the moment these clowns turned up at my door to leaving it took 13 minutes in total to do something I could have done myself. No quality of care for the customer disgusting treatment will never use this company again.