Ordered bed from dunelm to be delivered 25/01/23 got a text on the morning saying only 3 out of 4 pieces had been transfered from panthers warehouse in northampton ? I believe to gateshead for delivary. I said cannot I not wait & have them delivered together? " no the 3 pieces are on the way " she told me she would sort it out & possible express delivery the next day - no reply same story next day & next day - promised a phone call today - nothing!! I asked can warehouse men not count 3/4 big boxes are not 4/4 - she went quiet & then said " have your rant we always listen !!" I asked when it would be delivered? "No idea she said - im waiting for a reply to my email I sent " pick up the bloody phone & sort it then please? REPLY I cannot do that judt email & no reply in3days.
I now have no bed working nights sleeping on sofa & no bloody answer
I paid someone to come & build it on Thursday & take my old bed away . This firm is terrible & not helpful & do not use. Am complaining to dunelm now. Xx
2 years ago
panther logistics has a
1.7
average rating
from
298
reviews
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