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Dawn Silverthorn
Absolute rubbish. Paid for a specific date for a large garden item. Inbox and text was then bombarded with messages saying day before delivery I would receive a time slot. That never happened so morning of delivery I called them. I was told not only would I not receive it that day, it would be another two days before I received it as they had sent it to the wrong depot the other end of the country. I told them it needed to be delivered first thing Saturday morning as they were delaying it by two days it was then arriving the day of our party. They could not be certain it would arrive in the Morning even though it was their error you would think they could manage even that. But no again for the next couple of days bombarded with texts and emails asking if I wanted to upgrade. Basically they wanted to charge me thirty quid to take the packaging away. No thanks. Over the course of the three days they were supposed to deliver I must of had a hundred emails and texts. It was endless. All the messages reminding me how useless they were. So the night before the final delivery date I receive a text well about five another half a dozen emails telling g me my time slot between 4-7 in the evening. Are you kidding me you would of thought but no I was having a twilight delivery on the day of the party if the stuff I had ordered in plenty of time but their inept admin team sent it to the wrong part of the country. Bit o my that on the day of delivery I start getting messages saying the driver is running TWO HOURS LATE. The item then arrives in a box big enough to live in which is obviously not going through the front door. It wouldn’t go through the door of Buckingham palace it was that big. So I said it will have to be unpacked. With that the driver was on the phone trying to find out if they were allowed to. There was no chance he was going to get it into the garden and he had no intentions of even trying to help us. So they just threw the enormous box of my driveway and left us. Mid party with the garden furniture that should of been delivered three days previously dumped on my driveway. I then started receiving emails saying they hoped it was a great experience and could I leave a review. Well here it is Panther YOUR COMPANY IS RUBBISH. YOUR TELEPHONE AGENTS LIE UNTIL THEY ARE CAUGHT OUT THEN START BACK TRACKING. I COULDNT IMAGINE A WORSE DELIVERY SERVICE PROVIDER. AVOID AT ALL COSTS. How’s that for a review I’m going to block your emails and texts now so I don’t get anymore if your junk mail
10 months ago
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panther logistics has a 1.7 average rating from 298 reviews

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