Horrendous service and couldn’t care less. Given 8-10am delivery window, details of 2nd drop of day and would be called two drops before (so surely call first thing) Never got a call but got an email at 9.15am again confirming the same delivery expectation. Nothing had arrived and no call by 11am so called drivers no as provided, no answer and no return to voicemail Went onto live chat to be told can’t reach driver and window is just a guide do I want to reschedule for another day and to take any complaints to seller. Why would I reschedule for another day if I’m the second drop of the day as surely it’s close unless hadn’t even left ? Got an email at 11.56 to tell me delivery would be with me at 12.01 so I should prepare for this, lot of notice. eventually arrived not long after 12 with 2 un identifiable drivers (no uniforms or ID) and unmarked van, product man handled down drive and dumped on door step and damaged. To make matters worse I had been phoned the week before by the retailer and asked to pay extra for this premium service