Don't buy from them especially makeup. I ordered makeup from them in October. They chucked all items in a plastic mailing bag without any bubble wrap or anything protective packaging. All the blushers came broken and damaged and all packaging was damaged. If I was to buy from an individual seller on eBay, theu would pack the items better for me. I was shocked that a big company like them would ship items in this status. To add salt to the injury it is now tge 19th of December and I'm still trying to follow up with them to get this resolved and get my refund. They keep beating around the bush, and are not resolving the issue and issuing my refund. I have sent them more than 10 emails. They take sometimes more than 2 weeks to reply to an email. There is no contact number for you to get in touch with them. You can only get in touch with them through a customer service form on their website. So it is a one way contact. Every time they replied , they asked silly questions and when you respond, they go quite. When you follow up, they send u a different question after 2 weeks. They asked for pictures which I sent. Then after two weeks they asked for the pictures again. It is so frustrating to deal with such unprofessional company. If you care about your money, do not buy from this company because if you received damaged items or do not receive what you ordered, you will never be able to claim your money back. I put one star, if I could I would leave it with zero star. It is that bad.