Me, my partner, 2 young daughters and our dog drove for 4hours then upon arriving at the booked caravan we were met with a very vile smell, human hair, dirt, earwax on a pillow and faeces smeared on the sofa. I shared my issues with the lady on reception who told me housekeeping would come up and to wait for a call from the manager. We refused to stay there but Park holidays refused to refund or offer alternative accommodation so we drove 45 minutes to alternative accommodation we had to arrange at last minute. The park have done nothing but deny this and still will not help, save your money and book elsewhere. This case is now with the small claims court due to the financial and mental health issues caused to my family.
Unfortunately can only upload one photo.
2 months ago
Park Holidays UK has a
1.3
average rating
from
13
reviews
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