Arrived at resort with 4 children to a caravan with only gas fire. children 8, 5, 2 and a 4 year old with autism. Had to pay extra money for another caravan, had to pay for activities that were advertised free and they put the entertainment on different times to what is on their time table. Staff weren't very helpful, manager never said a word Even though she was there at discussions, left other staff to deal with things and I even rang 3 days before going to see what would happen because of the covid and was left on the phone over an hour and the member of staff didn't come back so I put the phone down. I would not recommend Parkdean resorts, I'd even looked at buying a caravan there so pleased I didn't commit to anything.