So we booked to stay at Romney Sands Kent on the 8th February,2022 with full details of our party of 5 (2 adults, 2 children and 1 infant) and paid in full. After six and half weeks and 10 days to our holiday, we were contacted by this despicable company to say they wrongly advertised our lodge and that it only had capacity for maximum of 4 people. What utter Nonsense!!.. they told us the ‘only’ available accommodation that can take our family would require additional £157, you can’t even begin to script this! They were obviously advertising the previously sold accommodation at higher prices and then offering refunds to customers who made earlier bookings at lower prices.. shameless company! When I asked for my full refund including the cancellation insurance added to my booking as this wasn’t my fault, the lady put me on hold and after a 20 mins wait, offered me the ‘last’ accommodation on site that can take our family for only additional £40 as Parkdean was offering us £100 as a ‘gesture of goodwill’. I told her thanks but I still want my full refund as I had had it by that time. On reading the reviews, it’s looking like this is actually a blessing in disguise and I’m hoping I actually get my refund. Please whatever you do, NEVER book your holiday with this MORALLY BANKRUPT JOKE OF A COMPANY!!