I don't even know where to start.. our experience from start to finish has been absolutely appalling and the issue still hasn't been resolved! Filthy caravan! Poor hygiene standards inside the caravan! ANT INFESTATION in the caravan and we were not informed about this until arrival! Lots of egg shell in my breakfast! No net curtains for privacy but there were hooks for the curtains to go on.. and the caravan was situated on a main road on the site! We paid for parkdean's top spec caravan and got this.. I dread to think what their lowest spec is like! Dreadful customer service from the reception staff & Management! Please see images attached to show the extent of the filth. This was not a holiday! We had no choice but to stay the first night as we had no where else to stay after arrival and it was late in the evening, we have 2 young children. We woke up the next day, handed in our keys and left to holiday elsewhere and we were still denied a refund! Still awaiting correspondence to our complaint 2 weeks later! DO NOT HOLIDAY HERE!!!