I wish I had read the reviews before booking the 7 night holiday at Warmwell holiday park staying in a Lane house 1 bed lodge. The reception staff was pleasant enough, on entering the lodge all appeared okay, plenty of cooking utensils, the kitchen appeared clean,bed linen clean, towels clean. However as stated in other customer reviews. No way had the lodge been cleaned properly, cobwebs on windows with dead flies, cobwebs inside bedside lampshade,thick dust on top of pictures and mirror, cobwebs on light in bathroom, cobwebs behind TV in lounge, spare duvet covered in blood spots? or something and grubby, the mattress had urine or sweat stains, was not covered with a mattress protector (very unhygienic ). A previous customer's socks are still in the dressing table.Very poor entertainment,basically one hour of entertainment team singing and dancing.First evening shutters down at the bar, when we asked why, were told by staff that the bar only opens at the weekend, so had to go to restaurant to get a drink. My husband complained about a cider he was served which was flat and tasted not quite right, the restaurant manager took on an attitude and was reluctant to change it, also the breakfasts were only just warm. All activities advertised on site you had to pay for. Left three days early and would not recommend.
5 months ago
Parkdean Holidays has a
1.4
average rating
from
90
reviews
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