We have booked through Parkdean resorts for 2 years in a row, this being our third year. Unfortunately due to my wife going through a miscarriage we are not able to go to our caravan holiday and Parkdean has made asking for a refund another hellish experience even though we have a cancellation cover. Never going with them again. My poor wife is in bits and these money grabbing selfish company are condescending and basically calling us a liar. Please safe yourselves the trouble of booking through them because if something like this was to happen to anyone, they might not refund you even with a cancellation cover. HORRIBLE company.