This was one of the worst holidays I have had in the uk. Stayed there over August bank holiday 2024 with my grandkids but I could not believe how bad this place was. Everything you wanted to do had to be booked which harps back to the covid age. Tried to book the pool but was told it was book 3 weeks in advance but looking at the indoor pool this didn’t even look to be at half capacity, we where told the out door pool was walk in but only had a 45 min swim time we queued but to get in but around 40min later they closed the pool, the indoor even form standing at pool reception we found it was so humid possibly due to lack off ventilation and the out door pool is falling apart with the grout breaking up and trip hazards on the floor. we stayed in a service pitch near 2 toilet blocks, one toilet block was absolutely disgusting and needed more regular cleaning, toilets did not flush but somehow managed to leak, lag of toilet roll in every cubical, the showers were shocking, men’s shower stayed on for around 1 min before needing to turn back on and my wife told me the ladies toilet where as bad with the shower drains blocked and flooding. The other toilet block had cold showers.The evening entertainment hurt my ears both nights even my grandkids hated it. We decided to go for an evening meal which cost more than a regular pub of that style but the food was lacking, microwave mash with a packet stake and ale pie with a supposed adult portion that would struggle to fill a 5yr old. The best part was the leaving, this place is a waste of money and has definitely gone down hill if this how all Parmesan holidays are I would stay clear