Afraid 0 star rating is not available Keep being lied to by Parkdean.Due to covid 19,the holiday parks had to close.They have still not issued a refund,keep phoning and emailing them.Lie after lie,keep making promises they can't keep,one excuse after another.The employees on the phone taking the calls are getting the brunt of everybody's anger,it is not their fault,even they themselves are fed up with it.They are being told to tell the customers lies.They have not even had the decency to contact me once we were due to go to Looe Bay on 30th March,2nd May now still no refund.Another unhappy customer of Parkdean after so many years of going on family holidays there we will never go to a Parkdean site again.