The TV I ordered said it was in stock when I ordered it. After not recieving any shipping informaiton for 2 weeks I contacted customer service. Customer service assured me TV was in stock. After mulitiple additional chats/emails with customer service where they ensured me the TV was in stock I was told they had made a mistake and they did not have the TV and did not know when they would get it. Customer service never followed up with me when they told me they would and I had to continually contact them to get any information. Eventually the TV was replaced with another TV that I would not have ordered. Very disapointed in customer service and poor inventory management.