I ordered a tool on 5/31/2024, the website stated that if i ordered within the hour I would receive the product by 6/2, other competitors said 6/3. So I ordered it. Label created 6/1, but didn't make it to UPS till 6/3 5:52pm. The product didn't get delivered till 6/6/2024. Spoke with live chat on Monday 6/3, Rueben. He stated to call the customer support for compensation of such lackluster shipping. Called and they stated to wait till product has arrived. Called 6/6 after I received it, and customer service states there is nothing they can do and blames UPS.