Awful experience with this company. We ordered a canister which stated it filled 30 balloons of 9 inch size or 23 of 10 inch. We ordered matching 10 inch balloons for our charity event, but when it came to filling them we managed around 7 balloons with their partyrama helium. Luckily we had a second half used canister which actually managed to fill more than their supposedly brand new one!! But still left us short which was very disappointing. Especially when the tank cost £35 and did 7 balloons. We took photos as evidence to prove that their canister was faulty and request a refund, particularly as a charity cost is of course important to us and we didn’t feel we should have paid for goods that simply didn’t work as advertised. Upon contacting the company they firstly blamed us for the canister not working stating we were using it wrong. This was evidently not true as we had managed to blow up a number of balloons before it ran out. They then wanted evidence of the balloons we were blowing up as they didn’t believe we were quoting the right size balloon or the number it had filled. When showing them the photos they then continued to disagree with the size of the balloons we had purchased, even though I found the order and told them the exact sizing of the product we had bought. They were adamant the listing was wrong and they were right and continued to tell me that it would never have filled 23 balloons. Regardless of whether it would have filled 23 balloons or not, it should have filled far more than the ridiculous 7 that it did! They then said they wanted the empty canister returned to them. We had of course already disposed of this as it was empty and our event was on a weekend at an external venue where all rubbish was cleared as part of the booking. We would never have expected to return the empty and used product to them and when travelling to and from events with lots of stock and materials of course used, rubbish goes in the bin. The team then refused to offer any compensation and stated without the return they would not do anything to help us. They disagreed that disposing of the product in its empty state was the normal thing to do and very much made it out to be our fault that we wouldn’t get a refund. At no point did they accept that their product was faulty or make any effort to provide good customer service and come to a compromise with us. The whole experience was incredibly negative and it was abundantly clear they did not believe us as customers that their canister was faulty and wanted to do everything to ensure it was a difficult as possible for us to receive any compensation for their awful product. I would 100% steer clear of this company and their products on any listed site. We wasted charity money on their faulty product and they refused to provide any acceptance or support for this.