I was a target of a bitcoin heist where my coins were syphoned from my wallet to another. I of course reached out to the support team but they were slow to respond my emails and when they did, they argued that it was someone who knew all my credentials to make the transaction and so they couldn’t do anything about it other than to assist me in setting up an authenticator to enhance security. So I had to solve this through my own means. I reached out to gearhead engineers through their website, gearheadengineers dot org and presented my case. I was impressed with how fast and knowledgeable they are when they eventually discovered where my coins were sent to. They helped me get back everything. Reach out to them through their website.