The loss of a pet is such a heartbreaking and overwhelming experience. We had to make the unbearable decision to euthanize our little almost 16 year old girl Jelly. We were in a state of shock at the vet and not really capable of making informed decisions. The fact that our vet practice had a relationship with Patch and Purr at least made this aspect of our little dog's passing a little easier. Everything was handled smoothly and we were able pick up her ashes 3 days after she passed. We changed our minds the day after she passed about what we wanted and this was accommodated without fuss. I later contacted Patch and Purr directly about the counseling session (which is such a thoughtful idea and which I highly recommend) and also about getting a bracelet made. Everyone was so kind and helpful. I was also told my a former employee of a vet practice that they were involved in making arrangements with Patch and Purr and that the staff treated pets with the utmost respect and care. Thank you for caring for our Jelly.