There is no word I can use to describe Patch and Purr that would come close to outlining how beautiful Patch and Purr is. In your hardest time of grief, Patch & Purr are there for you. They will treat your family, and your furbaby with the most absolute highest level of diligence and compassion. My baby unexpectedly passed during the night, my family was lost, we didn't know what to do until we found Patch and Purr's 24-hour line. Within seconds, we were connected to a representative who advised us through steps we need to take, and the operator even scheduled for Patch and Purr to come out the very next morning as soon as possible. When I had my furbaby picked up by Nick, he was more than compassionate and caring, he was patient, allowing us to sit and say goodbye to our loved one as well as also showed his own affection to my furbaby. He was prompt, and his quick response during that morning took a massive weight off our shoulders. We were able to track our furbaby every step of the way during the whole time she was with Patch and Purr as they have a unique tag that was linked to her. Patch and Purr were more than respectful during the cremation process and are committed to their moral obligations and promises. The team at Patch & Purr really do live by their promise of treating your fur baby as if they were their own. I can’t thank Jake enough for taking care of my baby during the cremation process. We received our furbaby’s ashes back today, Kelsie who brought our baby back to us was amazing. She kept us informed of her estimated arrival and continued to update us until we met with her. She was very compassionate and loving. Patch and Purr from pickup to handing our baby back to us continued to uphold the highest level of care and respect. We spent some time looking for the best place we could find to take care of our furbaby and believe we found it at Patch and Purr. They were extremely transparent and more than reasonable with their pricing. To be honest after her sudden passing we were a mess and Patch and Purr helped us in more ways than we are able to properly express. This is truly a wonderful business that helped us during our most vulnerable time so thank you Patch and Purr to you and your entire team.