Although the quality of Patra's silk products are just about satisfactory, (i.e not great since their underwear doesn't stand up to washing very well and becomes bobbly and eventually threadbare after a number of washes), the real problem is their dispatch service: - absolutely hopeless! Expect a wait of between 7 to 10 working days between placement of order and delivery; - what company in this day and age takes that long to process a simple of order of 2 pairs of underpants?! And what delivery service are they using when they state that their "normal delivery" takes between 3 and 5 days following dispatch? (1st class post will normally get to its' destination after 1 or, at worst 2 days). All in all, given the fact that Patra products are far from being cheap, they do in fact offer a pretty useless commodity.