The fact that my friend shed a tear when I gave him his birthday present (special birthday) shows just how good Patsy is! She did a fantastic job from photographs that were sent via e-mail. When she asked for the make/model of the bike/car in the picture (I had 2 done) it proved my gifts were in good hands - she wanted to look at the items from every angle to ensure perfection. The bike was customised - I didn't need to point this out to Patsy - her attention to detail is fabulous. The turnaround was quick and the pictures were send via secure post to ensure receipt. I would not hesitate to recommend Patsy - go for it - she's a gem (not to mention incredibly talented).