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Anonymous
Paul Camper is set up so that the renter is required to engaged with the landlord (camper owner) directly regarding a ‘bond’ of EU1500. This is in addition to the insurance premium (that’s confusingly the same amount )and any other costs. As a foreigner, this means that you are exposed and to the landlord’s ‘honesty’ as far as getting the bond transferred back. Unfortunately, we had a minor dent within the last 30 mins of rental which cracked a small plastic piece surrounding the wheel arch, so the owner indicated that the balance is on hold until the repair cost are determined. This is in the bond agreement and mentioned on the Paul Camper website. Fair enough I thought, and the owner emailed me with updates, provided a repair cost and agreed to return the balance to me in writing. This all ended abruptly once the deadline for landlord (owner) reviews was closed by Paul Camper, which I believe is 10-15 days. The owner is not responding, and I have lost the entire EU1500, as per many other reviews from renters, Paul camper is not responding to my requests for assistance. What does this all mean? Well, Paul Camper has a process that allows them to conveniently receive money from the renters, then they have distanced themselves from any support and the bond. This means that the owners can stall the process and catch out foreigners who leave the country. As mentioned after 15 days, there is no consequence or incentive for the camper owner to do the right thing. Also, the camper owner has a positive review, for the same month that I rented the camper which doesn’t make any sense at all. There is a lot wrong with Paul Camper and they are enabling foreigners to be defrauded- I would avoid them at all costs.
4 months ago
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PaulCamper has a 1.0 average rating from 3 reviews

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