Terrible, supplied all of the evidence they requested for a dispute spent hours on the telephone to them, then they settled dispute in the sellers favour. Funny that the seller is a huge company and they supplied returns labels etc then paypal tell me I sent the return to the wrong address. HOW? I used the returns label provided. Its not my fault the company have gave PayPal a different address. In the end I had to chase the courier to get an email from them confirming the parcel was delivered back to the sender as the sender apparently denied they had received it. PayPal have lied all along, you speak to different people every time you call and they dont bother reading the notes or evidence you supply. I am closing account - they are a joke of a company.