I knew it couldn't possibly be just me. I started with Paytrust when it was pay my bills. This whole thing is nothing but one hot mess. Every biller I've ever had is now puked up on my home page. I have to know a bill is coming in order to go search for it. Page says my billers (27) are hidden but they there they are. Past due graphics appear on bills that aren't past due, I keep getting someone elses bills showing up in my "assign" box which pops up every time I log in. I now have to check my billers accounts monthly to make sure payments arrived on schedule. It appears to have been developed by a 12 year old gamer that loves pretty pictures and graphics but has no clue what it's like to pay a bill. Customer service is pretty much like it's always been ... "we're sorry for any inconvenience but we aren't going to fix a thing and we aren't allowed to say anything that isn't on our script". Of course we've got the new COVID excuse ... call volume has increased because of COVID because somehow this computer based operation with people answering the phone from their basement or bathroom has become more dangerous. In any case, Pay Trust is some little bitty piece of a larger operation and there's no interest in addressing the problem. Not sure why they don't just shut it down. Half the leadership did not even know it existed and the other half lies and claims it's very interest in customer support but they were unwilling to call in and enjoy the experience. Can't find anything, can't verify anything, can't get support on anything. To the poor fool that isn't getting his bills because they are coming to me ... welcome to my world. Sorry for any inconvenience this may have caused.