I have used Paytrust for over 20 years - it was the best program out there - and they recently redid their program interface and made it a POS. They used to allow you to make a biller 'inactive' when you didn't use it regularly. This was great for a one-off person you wanted to pay. However, now - ALL of my billers are active - I have over 200 billers I need to scroll through every time I assign a bill, it literally takes 20-30 minutes to just assign a bill!!! And while you are scrolling through all your biller, some of which you haven't seen in decades, they don't give you the entire name - only a truncated version - so you need to guess! So Chase Credit Card, and Chase Mort, and Chase Venture.. all look the same!!!! It is a nightmare! I need to find an alternative. I am glad others are living this nightmare. I think their goal may have been to eliminate all the good customers for some reason and get rod of the service. If that is the goal, they will succeed! I have called and reported this issue - they took my report, and said they are working on a way to make the biller 'inactive' but that we need to wait for the next update. I never even remember an update before - ugh. Horrible - I have also missed deadlines because this interface is so bad. Why did they do this? I have called customer service multiple times, but they have not fixed this issue and it has caused me to mix up bills with similar names - because the crazy truncated names will not allow me to differentiate between bills that share the same 10 characters! They seem to know this is an issue but are unwilling to resolve it.